sales collections team manager financial servicesinverness scotland basic ote extensive benefits packagemy client is a ftse established for over years they are a rapidly expanding and changing business and over the past years they have seen a transformation through digitalisation and rapid growththey are the friendly face of finance and loans and are proud to make millions of lives better by lending manageable amounts of money with simple transparent repayment plans to their customersthey want to grow the company and stand out from the crowd how do they do this with the right people joining them on our their journey all you need to to join this business are the same qualities that have served them so well since honesty trust understanding a strong work ethic and ambition to match they are always looking for passionate dynamic individuals who enjoy a fast paced environment to join the teamabout the roledo you understand the importance of honesty empathy and responsibilitydo you flourish in a fast paced customer environment and know how to get the best out of peoplewould you inspire a field based collection team to strive for better opportunities better results and more importantly better lives if so this role could be for youyour primary focus in this role will be to develop a team of selfemployed collection agents and work with customers in their time of needa typical working week will involve yougiving structured support and development to new agentshelping build long term relationships with customerssupporting agents with their collections when neededmotivating and encouraging the agents to improve their individual performancelead initiatives to strengthen lending and collections performanceassist in the recruitment process for new agentsfocus on enabling the agents to operate successfully in line with legislation and policyin return my client will offer youcompetitive salary and excellent on target earning bonusan ipad and mobile phone to connect easily with your agents and customersan extensive induction and training packagerepayment for your mileage and expensesskills and experienceto be one of our best sales and collections managers you will need to demonstrateexperience in a fast paced customer facing environment with a strong customer service approachsatisfaction from developing others to achieve their maximum potentialdrive and ambition to develop your own careermotivated by working to performance related targetsyou will also need tohave a full ukroi driving license with access to a vehicle for work purposes roi a company car will be providedbe able to commit to weeks induction training with a minimum of weeks completed in west yorkshire all travel and accommodation will be fully expensed by the employer during this time
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